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Post by ARSENAL on Dec 28, 2004 11:28:50 GMT -5
This is my last resort & plea to ZOVEX. I have been very patient in hopes that my trust would be repaid. Sadly, that is not the case. I am posting this NEGATIVE feedback to help you all realize that there is a thief among us. ZOVEX has taken $13.50 from me & has not shown any respect or remorse for his actions. I realize that his personal life may be hectic right now, after getting married & working on an album. But enough is enough. My intentions in this post is to warn others from making the same mistake I did. I trusted someone based on his word. When you say/post that you're going to do something. Have the integity to follow thru with your claim. Otherwise don't even bother making promises you have no intention of fulfilling. That's IMO & the motto I live me life by. I negotiated with him via PM messages to purchase some parts. Based on everyone's feedback & positive responces I placed my order in good faith. I mailed ZOVEX a Money Order for $13.50 to pay for my order in full. The following is a complete listing of the PM communication between myself & ZOVEX starting from the date the $13.50 payment was mailed.
11/1/04 sent Zevox PM letting him know my $13.50 Money Order was on its way.
11/8/04 PM to Zovex.... "Zevox, congrats on the marriage! Have you gotten my money for the parts I ordered? I sent it last monday, 10/25/04? Thanks again, Arsenal"
11/8/04 Zovex responce "i think i did...i was just wondering about that .....i will send it tomorrow if i haven't already....... "
11/22/04 PM message.... to this day unopened... "Have you mailed me my parts yet? I sent you the $13.50 Money Order on 11/2/04. Please let me know. "
sent another PM message on 12/8/04... still unanswered & unopened.... "I know you got the money order of $13.50 from my 11/2/04 order. I know you haven't read my PM to you on 11/22/04 asking where my parts are. I either want my parts or you can send my money back. I've been extremely patient this far. If I had know it would be this much trouble I would have driven to Nashville myself.
Please respond & make good on your word. "
So that is where things are still to this day. No responce & no parts & I'm out $13.50. If your intention was to cheat me out of my money ZOVEX, then congratulations, you were admirably successful. If this was EBAY then I would have gotten my money back by now & futher actions would have been made. But this isn't EBAY, its a small message board where TRUST is all we have. I thought you were a trust-worthy person. Now I have been proven wrong & I guess you could say...A lesson well learned. All I'm asking for is to make good on your word & mail me my parts...or mail me back my money & all will be forgotten.
ZOVEX, I eagerly await your responce......................
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Post by Squishee Slinger on Dec 28, 2004 12:11:29 GMT -5
I hope Zovex makes good on this and responds. I've used his service about 3 or 4 times and he's been great. I'd hate it though if I sent money to someone and they didn't send me my parts or even open my PMs. He's been around enough lately to at least contact you. Hopefully this is just a big misunderstanding that he will correct quickly. I'd like to do further business with him but if he's having problems fulfilling long standing transactions like yours and communicating I may have to rethink that.
~SS~
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Post by ARSENAL on Dec 28, 2004 13:23:43 GMT -5
I resisted doing this until I felt it was absolutely necessary.
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Post by zovex on Dec 29, 2004 14:57:31 GMT -5
i have replied to you a couple of times now.....everything was sent a while ago....i was hoping i could avoid having to track parts, but it looks like this may be something i will have to start doing.....send me the parts list you paid for again, and i will send you another set of parts will delivery confimation.
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Post by Squishee Slinger on Dec 29, 2004 17:03:50 GMT -5
Thanks Zovex for taking care of this publically. I felt you'd come through if you saw this. We've done several deals and you've been great.
~SS~
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Post by ARSENAL on Dec 30, 2004 11:02:23 GMT -5
Zovex, thank you for responding to this & offering to resolve the issue. I sent you a PM with the order & my mailing address.
Thank you again.
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Post by zovex on Dec 30, 2004 12:03:17 GMT -5
i e-mailed arsenal and told him i would send out another set of parts on the 3rd (when i get back into town). at this point, there is no way of telling if the address was wrong, or exactly what happened....but, things like this do happen.
certainly from now on i will be using delivery confirmation.
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Post by ARSENAL on Jan 11, 2005 14:35:55 GMT -5
I will update this topic after the parts arrive. Thanks Zovex for your prompt handling of this issue.
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Post by ARSENAL on Jan 19, 2005 13:07:05 GMT -5
Zovex, do you mind either posting the Tracking number or PM'ing it to me?
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Post by Squishee Slinger on Jan 19, 2005 20:02:06 GMT -5
Arsenal - You still haven't gotten your order? ~SS~
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Cisco
Dune Stinger
I can't think of anything good
Posts: 89
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Post by Cisco on Jan 20, 2005 16:35:59 GMT -5
Zovex, check your PM box.
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Post by ARSENAL on Jan 21, 2005 10:29:00 GMT -5
SS, Sorry to say still no order recieved. No PM sent with the Tracking Number. No resolution again. But sometimes it takes things longer to ship iver a short distance. I once had two orders shipped on the same day. One was from Asheville NC & the other was from Seattle WA. The Seattle order arrived two days before the Asheville one, even though Asheville is only 3 hours from my house. They were both shipped Proirity mail too. But I still haven't gotten my order yet.
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Post by ARSENAL on Jan 26, 2005 10:25:06 GMT -5
I guess that ZOVEX never had any intention of sending me my parts that I paid for. Otherwise I would have recieved the parts almost 3 months ago. I'm at my wits end. He's never PM'd me or posted the Tracking Number, never given proof that the order was mailed. I've been more patient than anyone should have to be. I just don't understand what his problem is? If you never had any intention of mailing my parts to me. Why did you offer in the first place? I think now is the time for you to defend your actions Zovex. I think for my $13.50 that you have taken from me, that I deserve an explanation. At the VERY least, you owe me & this board that.
You posted this in another topic:
"here's what i got for christmas.....
2 cryo katana / predacrawlers 4 shadow blade / bone cutters 8 hemo goblin / moon stalkers 8 transcorchers / street punks 2 alpha rangers 2 razorclaws 3 grim skulls 2 dune stingers 1 quick slingers 5 sledge troopers 1 inferno fury 3 skull jacks 1 crypt curse 1 tomb wrath 1 shock beserker 2 omega gaurds 1 iron specter"
I hope that my $13.50 you stole from me went for some more Zovex kits. Because OBVIOUSLY you need more parts. I hope that every member of this board doesn't waste their time dealing with you. Because ( And I sincerely hate to say this) ZOVEX, you are the THIEF & a CHEAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Prove me wrong, mail me my parts, give me back my $13.50. Live up to your word! I hope you sleep well at night.
Just curious, has he done this to other members?
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Post by Squishee Slinger on Jan 26, 2005 12:30:41 GMT -5
He's never ripped me off in 4 shipments. He's always been a little slow to answering PMs and a slow shipper on one order once to the point I was afraid he would not carry through. He just a dissappeared for a month without any notice or any explanation, but I did get my parts eventually. It wasn't near as long as you have had to wait.
I think the problem zovex has is when he is really in a period of giving Xevoz his attention he also provides great customer service, but when he isn't dialed into the toys (such as now) and is busy doing other things he doesn't provide any customer service at all and leaves people hanging. He owes me a couple of bucks for some parts he didn't have on hand on my last order and hasn't refunded my money or answered my message about another order either.
I guess that's fine if he doesn't care about his message board mates and it won't hurt him from a money perspective as he seems to have a huge amount of disposable income. I'm not sure when he will come back around and be selling parts again, but I know I'll be more weary about buying from him again because I have seen how poorly you were treated in all of this and how he has blatantly negligent in keeping his promises up until this point.
It's a shame because his parts service was such a blessing for so many of us, but you just can't treat people like this and it was wrong for him to try to score new parts deals with others while leaving you hanging with this old deal left unattended. The whole thing about promising a tracking number and a reshipping makes me question whether he sent the parts in the first place. Oh well, I'm sorry you got taken advantage of arsenal. I hope Curt comes through, finally sends you your parts and gets renewed dedication to taking care of his customers if he continues to solicit orders from this message board.
~SS~
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Post by zovex on Jan 26, 2005 14:42:16 GMT -5
i am not selling parts anymore.
arsenal, i will send you the parts you paid for, but when you gave me the list of parts there were some discrepincies.....
when you intially placed your order, i didn't even have any predacrawlers....yet, you mail me and include a couple predacralwer parts on your list of parts that i was supposed to send you again.
so, i had to do a little hunting and found your original order list.
i can deal with the inital order mysteriously "disapearing" somewhere along the line. my bad for not tracking it. i agreed to send you replacement parts. but i don't appreciate you trying to get parts you never originally paid for....
yours is the only order that i have had any problem with. everybody else has gotten thier items...
i stopped selling on ebay a long time ago because of crap like this.....it always boils down to seller vs buyer and becomes nothing but a headache, plus, sadly to say, selling xevoz parts isn't my only job.
i was going to do it as kind of a favor for my fellow xevoz collectors, but since you can get them for about 2.50 at kay bee now, there isn't any point anyway.
arsenal, i will just refund your money, since you can't seem to remember what you never recived, unless you want the ORIGINAL parts you ordered...
as for you ss yours will be the last transaction, i do owe you a couple of parts, let me know if you want money or parts.....
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